I would like to extend a thank you to your staff at Centennial Gun Club. On Friday January 11, my friends and I went to get some afternoon shooting in, and I brought along my wife’s AR that I had been struggling with. I had been trying for quite some time to remove the barrel nut in order to swap to a different forestock, but had been unable to get it loose.
Your team was outstanding in the friendly attitudes and was able to get the barrel nut removed for me. I greatly appreciated their willingness to help! This sort of customer service seems to be rare in our world today, so it is refreshing to see such generosity and enthusiasm for their craft. I must say this sort of act does not go unnoticed and has made a customer for life!
Please extend my gratitude to your wonderful staff.
I had recently purchased a used gun from Centennial Gun club and it took out on the range last week. I was having trouble getting it to fire even when it went into battery. There was a usual issue with the firing pin and trigger assembly that needed some minor changes. I took it into the gunsmith. The team was very polite and professional. They took their time with me on the range that day trying to diagnose the problem. After just several days of trying it out on the range with the gunsmiths, they were able to fix the issue. The gun now works flawlessly! (I would like the thank gun smiths Kyle and Bart and anyone else who helped me) I would highly recommend this smith to anyone. The smiths there are extremely knowledgeable and friendly.
The best part is since I bought the gun there at their location everything was covered 100% under their guaranteed warranty.
This review is strictly regarding the team at legacy gunsmith inside the gun club. I recently came into possession of about 7 different guns. I first took them to somewhere else to try to sell them and was treated like some idiot. I can only assume because I didn’t look like a typical gun guy they wouldn’t give me the time of day or any fair offers. (joke’s on you as I’m a military veteran with more gun experience than they seemed to have) what a refreshing change of pace coming into see the team here. They were all super friendly and let us drop off the guns and go about our day. When we came back, they gave us the market price on all our guns, even the ones they couldn’t buy. For the ones they could purchase, they made a fair price (70% of market value) and cut us a check! Even gave us an offer for a gun they they didn’t originally want but did it because we sold them the ones they did! Best of all, the customer service here represents a true American way. We love our country, our guns, and our family… They treat their customers like family. For that reason, we will only do business here moving forward.
If you are looking for a gunsmith that you can trust look no further. I have a Savage 30.06 that I have had to other gunsmiths and never got nothing but B.S. and a bill, Until I was told to bring it to Legacy.
They helped me solve a long time misfiring issue that turned out to be a savage Firing spring. These men at Legacy helped me resolve this issue professionally and timely due to my upcoming hunt. They took responsibility for the issue after looking at the gun once and stood by their commitment to service till my gun was fixed and I can assure you it was not an easy fix as it took several times of trying on their part till they figured out the issue and called Savage and got me the replacement parts. Then let me test fire it there to make sure we finally fixed my long time issue.
And wouldn’t you know it less than a week later I was on my on my hunt and had a bull Elk walk out in front of me @ 243 yards and It was a one shot one kill scenario, My First Bull Elk EVER! Thank you Legacy and Thank you Bart for helping me have a reliable and dependable gun for what turned out to be my most unforgettable hunting experience yet. You are a master of your craft and I will never let anyone touch my firearms but you and your Staff.
Your grateful customer,
It has been such a pleasure dealing with you! When Warren Watson of Warren Watson School of Shotgunning recommended that I use you for my shotgun fitting ( because you are one of the best gun fitters he has used over the years) I didn’t doubt his word! So I took my new Browning White Lightning to you at Centennial Gun Club. You spent time with me, explaining exactly what you you would do to my gun. You were also able to simulate how the new fit would feel, by using temporary materials on the stock so I could mount it. You gave me a reasonable completion date as well.
I have had many compliments on your work since that first meeting. I was so please, that I returned a month later with my Browning XT! You had kept files on my first gun, so you were able to duplicate the stock work on my 12 gauge.
Many, many thanks for your expertise and service. I am certain that Centennial Gun Club feels fortunate to have you there with them.
I wanted to thank you again for the fine work you did on my .375 H&H Magnum rifle. As the target below shows, this is a terrifically accurate and functional rifle. It will be with me in December when I hope to fill my Elk tag, using the same factory Federal Premium with 260 grain AccuBonds with which I sighted the rifle in. The group was shot from the bench at 100 yards.
This rifle began as a factory stock Remington 700 XCR II. I chose to replace the factory stock with a Bell & Carlson Medalist Sporter stock in Weatherby configuration, glass bed the barreled action into the bedding block, replace the X-Pro trigger with a Timney 510 trigger set to 3.5 lbs, and add optics. You did these modifications and suggested that I mount my scope with Leupold QR quick release bases and rings that you installed. I could not be more delighted with your work, advice, turnaround time and price. This is my go-to Elk rifle and will accompany me to Alaska when I go to fish and hunt. This is the third and latest rifle you’ve assembled and tuned for me and each shoots as well as this one…it will not be the last.
Thanks again for your craftsmanship, advice and help. It continues to be a pleasure to work with you.
This may seem like an unusual compliment but I’d like to thank Centennial Gun Club for helping me decide NOT to buy a particular handgun. I’ve never seen another gun store that will let you try a pistol or rifle before deciding whether to buy it. (Used firearms, not new, I understand.) There was a used pistol that looked like it might fit the bill for what I was looking for but after firing it I decided it wasn’t a great fit for me. Club staff actually encouraged me NOT to buy the gun when seeing that I wasn’t loving it. I really appreciate that level of looking out for your customer. It’s part of the reason I’ve encouraged many friends to buy their guns at Centennial Gun Club and why I purchase from you as well.
I had some gunsmith work done here by Bart Miller. My issue was a nasty chip in my rifle stock that was somewhat large and in a very bad location that significantly reduced the value and eye appeal of my rifle. Bart was able to expertly repair the chip and did a masterful job of blending the new wood with the 50 year old finish. I was impressed by the craftsmanship and the price. It’s very hard to find skilled gunsmith labor for a reasonable price in the metro area but I found my new goto guy for all my future gunsmithing needs.
Once again your team came through this past Saturday. My wife and I were attending the first two days of the 6 day Insight training. We thoroughly enjoyed the first two days of this very intense training provided by Steve Brownell. But there was a wrinkle. The sights on my CZ-75 went out of alignment, and I could not move them without the possibility of damaging the firearm. This happened late on Day One (Saturday), and presented a problem that was potentially going to reduce the overall benefits of the training the following day.
At Steve’s suggestion, I went to the main building late that afternoon. Kyle met me, as all members of your team always do, in a pleasant, professional way. Within 15 minutes had me on my way home to rest up for Day 2, pistol fixed and ready to go back to work. You and I spoke briefly during my short wait. I need to add a note of personal thanks to Kyle (this time), and add a little history that Susan and I have with your organization.
This is probably the tenth time we have used your team to do a variety of things over the past three years. Safety and condition assessments of our purchases is certainly one very helpful service. And of course, fixing the pistols we already own. Your team has looked at several of our somewhat vintage S&W 357 magnum revolvers after I purchased them from estate sales (a 27-2 FBI commemorative, a 28-2 Highway Patrolman, and a 686 no dash). Firing them knowing they are safe and ready to use is critical to both of us. You also fixed one of these wonderful pistols (the 28-2), a process that involved work to correct a binding problem with the cylinder. You have also put our Sig P238 back together with a few new parts after some normal wear and tear, AND taught me a better way to return the slide to its proper location during reassembly.
That is why I will add here that your team’s ‘Helpful Hints and Tips’ are often the most valuable part of our exchanges.
Your team also found and installed the right part for my Kimber Custom Shop 1911, again a sights problem, which was solved elegantly and timely. We like to keep firearms as stock as possible, but with a 20+ year old pistol that ‘Keep it looking stock’ request probably presents a challenge. Your team always rises to those challenges.
The skill of the entire team is without question the most comforting part of the experience, and the inside-track information just adds icing to the cake. Some of our pistols are old, but came to us in what is presented as ‘like new’ condition. That said, we like to fire them all, but only after your experts look them over. And the newer pistols need care since we fire them routinely as well.
What I think is most important about this note is that you please share it with the team that we rely on. They are clearly professional and highly skilled, but additionally they care about the people they help, the quality of the work they do for us, and the information they provide to those of us that rely on them. The concept of being the ‘Pit Crew’ is also very well established at Legacy Gunsmith, and once again we used the Pit Crew last Saturday.
Thank you for the great service today. The 1 on 1 with your gunsmith was really valuable and Kyle McIntosh is nothing short of fantastic. His customer service ethic, patience, skill and genuine caring about my needs really made a huge difference for me. As a Vietnam veteran with disabilities I have challenges that he helped guide me through and I really appreciated it more then you know. I am not an easy customer to please, and I am a very satisfied customer. I will gladly tell any of your members and non-members to take advantage of this great new service.
I purchased a new gun on Saturday and it had an odd problem where it would not fire the last round of each magazine. I really wanted to avoid sending it to Smith and Wesson as my experience is their turn around times are quite long.
I brought the gun to your shop and Kyle began asking me about it before I even got to the counter. He then took the gun to the range, test fired it and did some adjustments. Nothing seemed to work, so he asked if I could leave the gun with him for additional troubleshooting.
He continued to troubleshoot, figured it out, completed the fix, and got back to me all within a few hours. This was a new gun and he understood my frustration, and really went out of his way to help.
Kyle was great to work with and ensured that I will be a life long customer of Legacy Gunsmithing.
More recently, I asked Bart to fit a barrel to my Rizzini/Sigarms Aurora shotgun. The gun is several years old and the replacement barrel was different enough to require significant fitting.
Bart did an amazing job. It locks up tight as a bank vault and ejects shells in a parallel arc. His work and attention to detail are both second to none. Fitting shotgun barrels seems to be a declining commodity, but Bart knows his craft.
I completely recommend Bart Miller and Legacy Gunsmithing for all types of repairs and projects, but particularly for those heirloom guns you want to be perfect.
Just a quick note to say how pleased I am with Master Gunsmith Bart Miller’s work on my Auto Ordnance m1 carbine.
What was wrong with it? Nothing. Except it looked brand new, right out of the box, which it was. I am a WWII reenactor and I wanted a rifle that looks like it’s “been there”. That’s where Bart came in. I’m not sure how he did it, but now it looks exactly like an original paratrooper carbine that I own. Outstanding! Now I will be using that carbine for parades, living history and static displays.
It’s one thing to be adept at repairing a firearm, which is smack dab in the middle of Bart’s wheelhouse. But it’s quite another thing to have the ability, talent and desire make a gun look authentic, like in my case.
What Bart has the ability to do is artistic, (he probably could make a handsome living in Hollywood), and Centennial Gun Club is extremely fortunate to have Mr. Miller on staff.
To borrow a line from The Terminator, “I’ll be back.”
I wanted to send this email because of the exceptional service I’ve experienced when I visited the Centennial Gun Club. I became a member about a month ago. Since that time I have enjoyed the benefits that membership allows, such as range time availability and other benefits.
This email is specifically about your gunsmith department. Recently, I had been working with several persons from the gunsmith department because I was trying to solve a problem with my barrel style on my Ruger Mark III 22/45. First, Bart Miller was very helpful with walking me thru several possible options such as a barrel change or machining my existing barrel and installing iron sights to replace the pic rails. This story becomes more interesting as the progression of events unfold. I made the choice to change my current barrel for a competition barrel with iron sites. When I brought the Mark III and new barrel into the gunsmith shop, I was greeted by Mike Mitchell. I was very excited and in a hurry to see my Mark III with this incredible new barrel installed. Mike was very intuitive and professional to let me know that he was working on several repair projects but would try to do the barrel swap as soon as possible. I had already made reservations to shoot the very next day and decided to come in a little early, because I just wanted to look at that incredible barrel one more time (even if it was just still sitting in the box). Much to my surprise, Mike had gone above and beyond and had finished the work order. He had completed the barrel exchange and a Fire Arm Safety Check (FASC). Mike used one of my “new membership coupons” for the FASC and I was able to shoot this amazing weapon within one day of submitting the work order. I just want to make this point clear, between Bart taking time to discuss my barrel options and Mike’s intuition to provide such quick turn-around service, I can’t say thank-you enough to Centennial Gun Club and the Gunsmith Department. They truly made me feel like the most important customer in the store. To me, this is the difference between providing just “customer service” and a “great customer experience”.
I wanted to pass along my special thanks to Mike, Jeff, and others at Legacy Gunsmithing for their great service and support. I bought a used Ruger rifle that had a poorly installed muzzle brake. They diagnosed the problem quickly and helped me come up with the best plan of action to get it fixed. Then they quickly got it fixed.
I also had some minor issues with a couple other rifles that they fixed right on the spot for no charge…amazing service and I will certainly be back! They are friendly and eager to help, which is a real plus in today’s world. Truly, they are the best of the best, and I was very lucky to have found them.
Having served in the US Air Force for nearly 37 years, I understand the importance of great support and service, so I am proud to give them my absolute highest recommendation to support any gunsmithing needs you may have!
I wanted to let you and your staff know how much I appreciated the fine excellent and professional service and expertise all of you showed me when I gave you four of my 1911 handguns to check over, clean and work on one with a trigger issue. I shot all of them and they performed great, no issues at all.
I appreciated the fast turn a round on my carry Gun as well. I shot it in the IDPA match this week and it was a pleasure to have no malfunctions and totally enjoyed it once again.
Thanks for being at the club and there for us.
To Whom It May Concern:
Hello…I’ve been a member of Centennial Gun Club for a little over a year as of this writing, and while your employees have always been very knowledgeable, courteous and patient, one of your folks definitely went above and beyond during my range visit yesterday, 5/8/17, lane 21, 2:15 p.m.
I had just picked up my Mosin Nagant from another gunsmith facility and was eager to try it out at your range. After 5-6 shots, I noticed I was having difficulty maintaining accuracy, beyond just sighting in the optic. After 2 of your range officers were good enough to assist, it was determined there might be a physical problem with the firearm, and one of them volunteered to go talk to your gunsmith, Bart Miller, about it.
I have had occasion to speak with Bart in the past, as he assisted me with a revolver problem, and I know how busy he is-which is why I was surprised to see him on the range within minutes after the RO left. He eyeballed the gun and quickly noticed the newly installed muzzle brake was apparently a bit out of alignment, as there was metal (bullet) residue on the brake (where I would never have noticed it). Bart said he could fix the thing in about 10 minutes, add another 5 for tightening up the optic, which was too loose for his taste.
Sure enough, in what had to be less than 15 minutes later, Bart came back out to the range with the rifle, and proceeded to put three shots in a tight group at 25 yards, which was just not possible before he worked on the gun. And as if dropping what he had been doing to work on my rifle wasn’t enough, he even refused compensation.
I’ve been in the sales industry for over 20 years, and as times have changed and face to face interaction has diminished, it seems that exceeding (or even meeting!) customer expectations has diminished along with it, at least to some degree. But I’m here to tell you that what Bart did for me at CGC yesterday truly exemplifies outstanding customer service, and because of that, I will absolutely without hesitation recommend Bart’s services, and CGC as a whole, to everyone I know.
He reflects very well on CGC and does his craft proud…keep up the good work and thank you for this feedback opportunity.
I just want to take a moment to acknowledge the outstanding customer service and expert gunsmithing Jeff Evans performed while refurbishing my commemorative Winchester Model 94 Carbine. Unfortunately many years ago prior to inheiriting the rifle, the stock was fractured. A previous attempt to repair it was made with clear epoxy glue that rendered it not only aesthetically displeasing but also unsafe to fire. As you may recall, I came to you in hopes that the stock could be replaced and the original medallion transplanted. You quickly leveled expectations by informing me that the odds of finding a suitable replacement were very low. Understandably, you asked me to consider the option of proper repair. While I trusted that work would look and function nicely I decided to see what could be found. At that moment I checked the rifle into your shop with Jeff’s assistance and into his care. Immediately, I knew it was in good hands. Weeks and then months passed while Jeff steadfastly pinged his contacts, unsuccessfully. Finally, he called and left a message informing me that our prospects were dwindling. Since that did not come as a surprise I wasn’t particularly disappointed. What did come as a surprise was a call from Jeff just a few days later telling me he found it! However, he would have to inlay the medallion himself since the stock, although correct, was not commemorative. My faith in Jeff’s abilities were rewarded just last week. The rifle is nothing less than perfect. The stock matches not only in shape, style and detail but the medallion was reset with great care. Fortune had it that the wood stain is nearly identical to the original forend! So in a day and age when craftsmanship, honesty and customer service are quite rare, Jeff represents Legacy Gunsmiths and his profession admirably. Simply said, it was a job well done…very well done. I cannot thank Jeff enough for his exhaustive search and expert restoration.
I’m writing to offer some feedback on a .308 to 6.5 Creedmoor conversion and accurizing Mike had completed for me in March. Unfortunately due to other obligations I was unable to do any load development until the beginning of August. Now that I’ve had the opportunity to explore the capabilities of the new rifle I find it difficult to not to share with you how I feel about Mike’s work.
Yesterday I took the rifle out for its intended purpose, a Bicycle 5 x 5 (2.5” x 3.5” Target / 5 String / 500 yards). The card reflects two 5 strings shot independently 20 mins apart in varied wind conditions approximated from 10 to 20 mph. You can see 7 of 10 hit with 2 groups of 3 and once on target the rifle printed approximately 1” groups both times at 500 yards. This level of precision is proving to be consistent.
Mike’s build is easily the most consistent rifle I’ve owned or shot. There’s a good deal of work that goes into that level of precision beyond the build, however the gunsmith is who makes that level possible to begin with. From an OEM Remington 700 .308 Mike produced what I confidently consider a .25 MOA rifle, but it’s not just the workmanship worth noting. It’s important to point out Mike’s attentiveness, professionalism, and counsel was appreciated and a vital part of the process.
My thanks to Mike, and Legacy. I look forward to the next one.
I have asked Bart and his team to replace the factory sights on a Springfield Armory XD(m) and two XD40 SCs with Trijicon HD sights. As defense pistols, I had wanted night sights with a wider rear notch and high visibility front post with an orange dot. The team completed the job swiftly and, in my range test today, the sights were spot on for windage and elevation. Now Bart has done a variety of superb gunsmithing jobs for me over the last several years; I am completely satisfied with his latest work.
I have taken a number of different firearms into to Bart and have received excellent advice, recommendations, and always superb workmanship by him and his team. He has replaced sights, glass-bedded three rifle actions for me, inspected service rifles and kept me successfully shooting across a range of disciplines for more than five years. Legacy Gunsmithing is my “Go-To” first stop for any firearms questions and I trust them completely. A hearty thanks and well-done for this recent job…it will certainly not be the last!